Privacy Policy
Last Updated: May 1, 2026 | Effective Date: December 1, 2024
Summary: WeMeanBiz respects your privacy. We collect only the information needed to serve you, never sell your data, and give you full control over your personal information. This policy explains everything in plain language.
1. Who We Are
WeMeanBiz ("we," "our," or "us") is a digital marketing and technology agency with offices in Ahmedabad, Gujarat, and Lucknow, Uttar Pradesh, India. We provide services including social media marketing, website development, app development, ERP/CRM software, graphic design, SEO, and paid advertising.
Contact: contact@wemeanbiz.in | +91 99983 60575
2. Information We Collect
2.1 Information You Provide
- Name, email address, and phone number when you fill out contact forms
- Business name, industry, and project details when requesting our services
- Payment information processed securely via Razorpay (we do not store card details)
- Messages and communications via WhatsApp, email, or our contact forms
2.2 Information Collected Automatically
- IP address, browser type, and operating system
- Pages visited, time spent, and navigation patterns on our website
- Referring website URLs
- Cookies and similar tracking technologies (with your consent)
2.3 Information from Third Parties
- Social media profile data when you connect accounts for our social media management services
- Analytics data from Google Analytics and Meta Pixel (as applicable)
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Process payments and send invoices
- Communicate project updates, reports, and recommendations
- Send service-related notifications and important updates
- Improve our website, services, and user experience
- Comply with legal obligations under Indian law
- Prevent fraud and ensure security
- Send marketing communications (only with your consent, easily withdrawable)
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract performance: To deliver the services you've engaged us for
- Legitimate interests: To improve our services and prevent fraud
- Consent: For marketing communications and cookie usage
- Legal obligation: Where required under applicable Indian laws
5. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information with:
- Service providers: Razorpay (payments), Google Analytics (website analytics), email service providers — all under strict data processing agreements
- Team members: Within WeMeanBiz on a need-to-know basis for service delivery
- Legal authorities: When required by law, court order, or to protect rights and safety
- Business transfers: In the event of a merger or acquisition, with appropriate protections
6. Payment Security (Razorpay)
We use Razorpay as our payment gateway. All payment transactions are encrypted using SSL technology and processed directly on Razorpay's PCI DSS compliant servers. WeMeanBiz does not store your complete credit/debit card numbers or CVV. Razorpay's privacy policy applies to payment data: razorpay.com/privacy.
7. Cookies
Our website uses cookies to enhance your browsing experience. Types of cookies used:
- Essential cookies: Required for website functionality
- Analytics cookies: Google Analytics to understand website usage
- Marketing cookies: Meta Pixel for ad performance measurement (with consent)
You can control cookies through your browser settings or our cookie consent tool.
8. Data Retention
We retain personal data for as long as necessary to:
- Maintain our business relationship with you
- Comply with legal obligations (typically 7 years for financial records under Indian law)
- Resolve disputes and enforce agreements
After the retention period, data is securely deleted or anonymized.
9. Your Rights
Under applicable data protection laws, you have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data (subject to legal obligations)
- Portability: Request your data in a machine-readable format
- Objection: Object to processing for marketing purposes
- Withdrawal of consent: Withdraw marketing consent at any time
To exercise these rights, email us at: contact@wemeanbiz.in or WhatsApp: +91 99983 60575
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
12. International Transfers
Your data is primarily stored and processed in India. Where data is transferred internationally (e.g., via cloud services), we ensure appropriate safeguards are in place consistent with applicable data protection laws.
13. Security
We implement industry-standard security measures including SSL encryption, secure access controls, and regular security assessments. However, no transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account information confidential.
14. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or prominent notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.
15. Contact Us
For any privacy-related queries or to exercise your rights: